FAQ Category: Managing Your Account
Logging into the Mobile App for the first time.
Update or install the MOBILE BANKING APP. iOS (Apple devices): If you currently have the app, please ensure it is updated by checking the App Store “Updates” section. Or, delete and reinstall the app from your device. If you don’t have the app installed, you can find it by searching… Read more
Logging in to the new digital banking for new users
Log in to your account via ONLINE BANKING (DESKTOP OR TABLET): Via happysavings.ca > click Sign In in the top right hand corner 1. Enter your unique 16-digit code given to you by our happy team member. Tap Continue. 2. To verify your identity, tap the calendar to select your… Read more
e-Statements
Access and download an electronic version of your monthly statement anytime, anywhere. They’re secure and stored for up to seven years. Plus, you’re automatically enrolled – no sign-up required!
Account Nicknames
Simplify your experience by nicknaming each of your accounts, especially if you have several different accounts under your one membership. Click the little pencil icon beside the account to change its name. Boom, done.
Changing security settings & managing alerts
Alerts are a great way to warn you of any suspicious transactions or changes to your online banking account. As an additional layer of security, Alerts allow members to receive alerts via text message or email or using push notifications, so you can let us know right away if something… Read more
Changing your password
Then, from there: