In recognition of the holiday season, please observe our updated hours for all branches and call centres:
Our system will undergo a scheduled update on Sunday, November 17 from 2 am – 2 pm CST
Our system will undergo a scheduled update on Sunday, November 17 from 2 am – 2 pm CST as our banking service provider upgrades our banking system to ensure the continued stability of our platforms. During this time, members will lose access to online banking and ATM/debit transactions will be limited.
It’s recommended to complete all urgent online banking transactions on Saturday, November 16 and have an alternative method of payment available if you plan to make purchases on Sunday, November 17.
If you have any questions or concerns, please contact the Member Solutions Centre at 1.800.264.2926. We appreciate your understanding of the need for these upgrades and the improvements they will bring to your banking experience with us.